Terms & Conditions
Terms and Conditions
Welcome to Art for Sale by Frances Blake! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site.
1. 30-Day Money-Back Guarantee
We take pride in the quality of our artwork and want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, you can return the item within 30 days from the date of delivery for a full refund. Please note that the following conditions apply:
- The artwork must be returned in its original condition.
- Any damage to the artwork caused by improper handling during return shipping may result in a reduction of the refund amount.
- To initiate a return, please contact our customer support at info@muralsandstatues.com with your order number and reason for return.
2. Return Shipping Responsibility
While we offer a 30-day money-back guarantee, customers are responsible for the cost of return shipping. We recommend using a reliable shipping service with tracking and insurance to ensure the safe return of the artwork. In case the returned item is lost or damaged during return shipping, we cannot process a refund.
3. Refund Process
Once we receive the returned artwork and verify its condition, we will initiate the refund process. Refunds will be processed using the same payment method used for the original purchase. Please allow up to 20 business days for the refund to be reflected in your account.
4. Damaged or Defective Artwork
If you receive a damaged or defective artwork, please contact us within 7 days of receiving the item. We may request photographic evidence of the damage. We will work with you to provide a replacement or a refund, including any return shipping costs incurred.
5. Limitations
- Our 30-day money-back guarantee does not cover items that have been intentionally damaged, altered, or used in a way that goes beyond normal handling.
- Custom-made or personalized artworks may not be eligible for returns unless they are damaged or defective upon arrival.
6. Privacy Policy
We value your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your data.
7. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
By continuing to use our website, you agree to abide by these terms and conditions.
If you have any questions or concerns about these terms, please contact our customer support at [customer support email].
Please note that this is a sample template, and it’s important to customize it to fit your specific business needs and legal requirements. It’s always a good idea to consult with a legal professional to ensure your terms and conditions are accurate and compliant with relevant laws and regulations.
